Security & Trust

Enterprise-grade security and privacy built into every layer of ComChord

Enterprise-Grade Encryption

All data is encrypted both in transit (TLS 1.3) and at rest (AES-256). Your conversations and performance data are protected with industry-leading encryption standards.

  • • TLS 1.3 for data in transit
  • • AES-256 encryption at rest
  • • Encrypted backups and archives

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA, automated backups, and geographic redundancy.

  • • Multi-region data redundancy
  • • Automated daily backups
  • • 99.9% uptime guarantee

Privacy by Design

GDPR compliant with strict data handling policies. You control your data, and we never sell or share it with third parties.

  • • GDPR compliant
  • • Data residency options available
  • • No third-party data sharing
  • • Right to data deletion

Access Control & SSO

Enterprise authentication with SSO support, role-based access control, and audit logging.

  • • Single Sign-On (SSO) ready
  • • Role-based access control (RBAC)
  • • Complete audit logs

Compliance & Certifications

We maintain the highest standards for security and compliance

SOC 2 Type II Certification

In Progress

ComChord is currently undergoing SOC 2 Type II audit process. Expected completion: Q2 2026. We follow SOC 2 security controls and practices today, with formal certification in progress.

Current Compliance

  • ✓GDPR compliant data handling and privacy practices
  • ✓CCPA compliant for California residents
  • ✓ISO 27001 security framework alignment
  • ✓Regular third-party security audits and penetration testing

How We Handle Your Data

Data Collection

ComChord analyzes conversation patterns and communication metadata. We process only what's necessary to provide performance intelligence and never access or store personal communications beyond what you explicitly authorize.

Data Retention

Performance data is retained based on your subscription plan and retention policy. You can request data deletion at any time. Upon account termination, all data is securely deleted within 30 days.

Data Ownership

You own your data. Period. ComChord never sells, shares, or uses your data to train models for other customers. Your insights remain yours, and you control who has access.

Security Questions?

Our security team is here to address your concerns and provide detailed documentation

Email: [email protected]